Yu might be shocked and angry to discover that Uber Eats won’t always give you a refund, even when you believe it is fully justified. You might not be able to get your money back even if your order never arrives, your food arrives damaged, or you get the entirely wrong order! Even with photo […]
DoorDash declined your refund? What you can do (Chargebacks!)
Here’s the scenario: Something went wrong with your DoorDash order, and now you want your money back. Maybe your food never arrived, or you ordered McDonald’s and received Five Guys. You might assume that if you report the issue to DoorDash customer support, you’ll get a refund or a redelivery. But that’s not always the […]
Flex: Deliver outside the geofence with the airplane mode trick
It happens all the time on Amazon Flex: You’re ready to finish a delivery, but the app won’t let you because you’re not close enough to the delivery location. Did you know that there’s a trick you can use to complete a delivery without being inside the geofence? It’s called the airplane mode trick, and […]
Quest bonuses on Uber: How they work, and how to get more
The standard pay on Uber isn’t always enough to motivate you to go out and drive, but a good bonus promotion can help you get the maximum value out of your time on the road. The most common bonuses are Surge, Quest, and Boost. For this article, let’s focus on the Quest promotion. Quests are […]
Uber Eats finally unhid tips! But hid them again hours later
Did you know that when you tip at checkout on Uber Eats, the amount that you tipped can be passed along to drivers before they accept your order? When an Uber Eats driver gets a new order request, they see an estimated payout that includes some—but not all—of the tip. Drivers don’t know how much […]
Charged a fee on Lyft? See how to request a refund!
Have you ever gotten a surprise fee after a Lyft ride? Maybe you got charged for cancelling a ride, or you paid a few dollars more for making your driver wait. Lyft has several fees that every customer should know about—some built into the cost of every ride, and some that you’ll only see if […]
Amazon Flex support options: How to call, chat, and email customer service!
Amazon makes it easy to call or chat with Flex support while you’re out on a delivery: All you have to do is tap the Help button in the upper corner to call or start a live chat. But when you aren’t actively doing deliveries, you have to take extra steps to contact Amazon and […]
The schedule for Uber Eats drivers in NYC: See the ‘Planner’ system
In New York City, Uber Eats now uses a scheduling system called the “Planner.” You may not be able to sign on and deliver if you don’t schedule any hours! Here’s what’s going in: In response to a minimum earnings law in NYC, Uber created a scheduling system to limit the number of couriers who […]
Uber deducted money from drivers! About the ‘miscellaneous adjustment’ error
In December, thousands of Uber drivers got this surprising message: “An incorrect payment was made to your account…and the overpayment amount will be subtracted from your balance.” Translation: “We gave you too much money and now we’re taking it away.” As you can imagine, many drivers aren’t happy to be losing that money. And it […]
Renting a car to drive for Uber? See earnings estimates!
How much can you actually earn if you rent a car to drive for Uber? After paying for the rental—which runs around $300 per week—how much profit is left? It’s not always an easy question to answer because driver earnings are unpredictable and vary substantially from market to market. But now Uber provides their own […]
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