It’s becoming more common for people to travel around the city with dogs, but are you allowed to bring your dog or cat into an Uber?
Most Uber drivers will allow you to bring a small pet into their car, but drivers expect you to call them in advance to ask for permission. If you don’t ask for permission, expect to get a low rating from that driver and don’t be surprised if the driver turns down the ride when they pull up and see you with a dog.
If you have a service animal, the driver is obligated to allow it in their car. Drivers are not allowed to make you prove your disability, but they may ask you if the dog is a service dog, and if you say that it is they must take the dog in their car.
You can bring your pet into an Uber, but follow these tips
Most drivers don’t mind if you bring a well-behaved animal into your car as long as you’re courteous about it. Let them know in advance and make sure your animal is clean and well-behaved.
- After you request your ride, call the driver and ask them if it’s ok if you bring a dog. If they say no, cancel the ride immediately and you won’t be charged the cancellation fee. Wait a few minutes and try requesting another ride
- Request an UberX, not UberPOOL. POOL is a shared ride and is not appropriate for transporting animals, unless it’s a service animal
- Bring a clean blanket or towel to lay down on the seat
- If you’re transporting a cat, it should be in a carrier
- Larger dogs belong in an UberXL
- You will be charged a cleaning fee if your pet leaves a mess or damages the car
- The same rules apply to Lyft
“The only time I am annoyed about a dog is when the passenger does not ask.” – An Uber driver
Remember: Just ask! Most drivers allow dogs in their car as long as you give them a heads up. You are riding in their personal car, so be considerate.
Uber drivers are required to accommodate service dogs
The Uber terms of service has rules around service animals that all drivers have to follow:
- Drivers must accommodate service animals
- Service animals don’t need to have an identifying collar or vest
- Drivers can ask you if your animal is a service animal, and if you say yes they must accommodate it
- Drivers can’t ask you to prove your disability
- Drivers can’t use allergies, fear, or religious objection as a reason to deny a service animal
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More information for Uber passengers:
- How much does Uber cost? Uber fare estimator
- Uber for airports: Should you take an X or XL?
- What’s the difference between UberX, XL, Select, and Black?