Delivery jobs with DoorDash are now available in most major cities in the US, and the company is beginning to promote itself as one of the best new on-demand jobs that is similar to Uber and Lyft. DoorDash ads say you can make up to $25/hour, but is that really how much DoorDash drivers make? I found a real DoorDash driver who can help us find out.
DoorDash Driver Income Report
I have not yet completed a delivery for DoorDash, so I interviewed John, a DoorDash driver in Orange County, and asked him to report his real-life earnings. Orange County is a big, sprawling area that requires lots of driving, so it was interesting to see how distance between deliveries can factor into overall pay at the end of each shift.
Read more about DoorDash driver requirements to see if you qualify.
How John’s day out driving for DoorDash broke down:
- Hours worked: 4
- # orders: 5
- Pay: $45.37
- Miles driven: 60 miles
- Pay: $11.34/hour (not factoring in miles driven)
- Vehicle expenses for John’s Honda: $0.30/mile (Using this post as a general guide)
- Pay, after deducting vehicle expenses: $27.37
- Frustration factor: Low to medium
It looks like John made around $11/hour, but after factoring in vehicle expenses, his hourly take-home is less than $10/hour. If you’re interested, check out John’s daily driving log to see how much he made on other shifts.
What DoorDash shows on a daily income report
DoorDash reports income to drivers by week and by “dash,” their term for each continuous shift. If you drive a split shift in one day, you’ll get two separate income reports. Below is John’s income report for his shift on December 1st 2015.
DoorDash reports your pay from deliveries (each delivery pays a $5 flat fee), tips, deductions (in case of errors), and Boost Pay, a bonus system DoorDash uses for longer or more difficult orders.
There’s no way to see how much each individual customer tipped you. The Postmates app does show the tip amount for each individual order.
John’s DoorDash diary: How the day went down
“It was a busy day for me. In four hours I got five orders and had almost not downtime. I got my first order 16 minutes after I signed on, which is good. My final order ended 4 and a half hours into my 5 hour shift, and I spent the last 30 minutes of my shift driving home.
My pay for today was average to slightly above average, and I drove fewer miles than some other shifts I’ve driven in Orange County. I drive as much as 100 miles in a 5 hour shift.
The day didn’t come with too many frustrations, which was different from other days. On some other days there are order mixups, long waits to get food, confusing calls with the customer, long waits to reach customer support, and very long drives between orders. All of that can add up to a bit of frustration.”
Stories from John’s shift:
“I had a few name mixups on this shift, which is pretty common. On one order I had for “James,” the restaurant only had a order for “Jane.” The restaurant asked me to describe the order, and it turned out that my order for “James” matched the order for “Jane,” so they gave me the food and I went off to deliver it. Not too big of a hassle, but it’s something that happens pretty regularly, I think because when DoorDash employees manually call in orders, restaurants mishear the name.
On another order, a notification in the app let me know that I would be personally ordering the food. Typically DoorDash support orders the food, but occasionally the driver has to do it if the restaurant doesn’t take phone orders. I read off the list of items on the order, and the restaurant employee said they didn’t make two of the items. I called the customer to let him know, and he decided to cancel the order. I’m pretty sure I didn’t get paid anything for that!”
Thanks for sharing, John.
Readers: I’ll update this post with more DoorDash income reports in the future. If you’re a DoorDash driver and you’d like to share your earnings, leave a comment below.