The Uber background check. It’s been in the news, it’s faced some major scrutiny, and just about every person who wants to become an Uber driver has questions about the background check. What does Uber look at in your background check, how far does the background check go back, and will you pass? Here’s the info! All of my sources are from Uber, and I do my best to update this article as Uber makes changes to the background check.
Want to see if you will pass the background check? Apply to drive for Uber with my referral link and complete the background check consent form once you’ve completed the initial online application. It’s the only way to find out for certain if you will pass.
The Uber Background Check
To become an Uber driver, you must consent to allow Uber to run a background check and driving record check. After you fill out the basic online application, you will be asked to complete a background check consent form that allows Uber to use a company called Checkr to perform the background check. Here’s how the process works, and the answers to many frequently asked questions.
The background check looks at these records
- County courthouse records for every county of residence for the last 7 years
- Federal courthouse records going back 7 years
- The multi-state criminal database going back 7 years
- Motor Vehicle Records
- Social Security Trace
- National Sex Offender Registry
Uber background check and driving record check criteria
Your background must meet these conditions:
- A minimum of 1 year U.S. licensing history (if under 23 years old, must have at least 3 years licensing history)
- A clean Motor Vehicle Report (MVR) with no more than 3 incidents in the past 3 years
- No DUIs and no reckless driving
- California Uber drivers must not have a DUI in the last 10 years.
- A clean criminal background check with no felonies or misdemeanors involving theft, violence or drugs in a given time frame
- No speeding violations for driving 20 mph or greater over the speed limit in the past 3 years.
- Uber does not perform a credit check
Starting November 2016, Uber is now allowing some non-violent felons to become drivers.
Your Uber profile status: What it means, and how to figure out where you are in the application process
Uber doesn’t always do a very good job of letting you know where you’re at in the background check process. All they really provide are Profile statuses that you can find in your driver profile. Head to partners.uber.com and click My Profile to find out your status. Here’s what these statuses mean
- The Onboarding status typically means Uber is reviewing your documents and background check. If you’re stuck in this status for more than 7 days, you should contact Uber.
- The Waitlisted status for Uber can mean a lot of things. It can mean that there are issues with your documents, or it could mean that they’re re-running your background check if you’re already a driver.
- The Consider status next to your Uber background check status means that the background check is still underway, or that they’re taking a closer look at your background because there are issues. If your status stays ‘consider’ for several days, you will likely be rejected.
- The Active status means you’re able to log into driver mode and accept rides.
If more than 7 days have passed since you began the background check, contact Uber and Checkr
The background check typically takes around 2 – 7 days to complete. If your account status doesn’t change to “Active” after 7 days, contact Uber and Checkr.
- How to contact Uber now that they don’t accept emails
- Contact Checkr at: email@example.com
Background Check FAQ
How long does the background check take to complete?
Uber says it should take 5-7 days, but that time frame may vary depending on the number of driver applications Uber and their background check partner are dealing with at the moment. Most drivers report that it takes around 3-5 days.
“My background check is taking forever. What should I do?”
If it has been more than 7 days, email Checkr at firstname.lastname@example.org, and email Uber support at email@example.com. If Checkr says they’ve completed the background check, it’s now on Uber to make a decision. Email Uber until they tell you their decision. Be persistent, but don’t spam Uber’s system with too many emails. One email every few days should be enough.
“My background check says ‘consider’ next to it. What does that mean?”
“Consider” typically means that there is an issue with your background check and Uber is taking their time to make a final decision. Most of the time “consider” is a strong indicator that you won’t accept you as a driver.
Who has to do the Uber background check?
All ridesharing (UberX, UberXL, UberPlus) drivers and livery drivers (Uber Black Car) must go through the background check.
How do you begin the background check process?
After you apply, your Uber driver portal will include a link to a background check consent form. Fill out the form and submit it to begin the background check.
What company runs the background check?
Uber contracts Checkr to run the background check. Checkr runs the check and communicates the results to you and Uber.
“I have a misdemeanor/felony on my record, but it’s almost been 7 years since it happened. What should I do?”
I can’t say for certain that Uber will accept you if you pass the 7 year mark, but for offenses like misdemeanors, it could be worth it to wait until the 7 years have passed. For felonies, Uber still has a good chance of rejecting you even if it was more than 7 years ago.
“I have been accused of a crime, but I haven’t been convicted yet. Does Uber see pending charges?”
Pending charges do show up on your background check, so Uber can use that information to make a hiring decision. If you don’t think the issue will work itself out for a long time, you can try to apply and hope for the best. If you’re rejected, you can always apply again after your legal issue is out of the way.
“I failed the background check. Can I reapply?”
According to Uber, you can apply again in 3-6 months. Why such a long window? Uber isn’t all too clear. Depending on the reason you were rejected, you may not be able to reapply at all. If you fail, email Uber until they give you more specific reasons why you didn’t pass and ask how to go about re applying.
“My background check is incorrect or incomplete. How can I dispute it?”
You can dispute your background check by emailing firstname.lastname@example.org. Uber will not review the details of your screening with you, so always go to Checkr first.
“I passed the background check and I drove for awhile, but then Uber deactivated me due to my background! Can they do that?”
Yes, and Uber has done that to many drivers. When Uber changes their background check criteria, they can re-run your history and deactivate you if they don’t like what they see.
Read more about follow up background checks here: The background check refresh: When Uber runs a second Uber background check.
Will you pass the background check? A trick to find out if you’ll pass without applying
Hundreds of commenters come to me with all sorts of legal scenarios to ask me whether they can pass the background check. Nobody other than Uber is able to say whether you’ll pass or not, but generally speaking, you should pass if your criminal history is clean for the past seven years and if your driving record is good. Uber changes there background check policies regularly and background check system vary state to state, so even low-level Uber support may be unable to tell you for sure.
It’s not always clear what falls under the broad labels set out by Uber, so you might not be sure if you can pass. Here’s a trick to help you find out if you’ll pass without applying.
Apply to DoorDash or Postmates — They use the same background check company and have similar hiring standards
Other on-demand companies like DoorDash and Postmates use the same background check company as Uber – Checkr – to run your background check, and all of the companies have similar background requirements.
If you’re not sure that you’ll be accepted by Uber and if you don’t want to risk your one chance of applying, apply to DoorDash or apply to Postmates first. If they reject you, Uber likely will reject you too, and if they accept you, Uber probably will accept you too. If you do get rejected by DoorDash or Postmates, find out exactly why and see if you can have that removed from your record before you apply to drive for Uber.
How to make sure you’ll pass the background check before you buy or lease a car
If you want to drive for Uber but you don’t have access to a qualifying car and you’re not sure if you’ll pass the background check, apply to Uber using this application and Select “I need a car.” That way, Uber will run your background screening before they ask you to provide your vehicle information. If you pass the background check, Uber will try to connect you to local vehicle options that they offer, but you can say no to the leasing offer and get a car however you want.
You have to apply to find out for sure
In the end, the only way to find out for sure that you’ll pass is to apply to drive for Uber. There’s not much you can do to change your record (unless record expungement is an option), so the only thing you can do is apply and hope Uber says yes.