Lyft used to have support offices—called Hubs—where drivers could get in-person help with account issues
But as of November 4, 2022, all Lyft Hubs are closed. You can’t get in-person help from Lyft.
All driver support options are now in the Lyft app or at help.lyft.com.
How drivers can contact Lyft
- Report issues with individual rides in Earnings
- Go to Menu > Support and Safety > Get Help to find support articles and Contact Us buttons
- At help.lyft.com: Read support articles and find Contact buttons
- Send a Tweet to @AskLyft
- Full guide: How drivers can contact Lyft
What were Lyft Hubs?
Lyft Hubs were in-person offices where Lyft drivers could get help. At a Lyft Hub, Lyft representatives helped with account issues, app issues, and any other support issues for drivers.
Visiting a Lyft Hub was a good option if you had a complicated problem that you couldn’t solve with in-app messaging or other online support.
More help for Lyft drivers