Lyft used to have support offices—called Hubs—where drivers could get in-person help with account issues
But as of November 4, 2022, all Lyft Hubs are closed. You can’t get in-person help from Lyft.
No more Lyft Hubs!
All driver support options are now in the Lyft app or at help.lyft.com.
How drivers can contact Lyft
- Report issues with individual rides in Earnings
- Go to Menu > Support and Safety > Get Help to find support articles and Contact Us buttons
- At help.lyft.com: Read support articles and find Contact buttons
- Send a Tweet to @AskLyft
- Full guide: How drivers can contact Lyft
What were Lyft Hubs?
Lyft Hubs were in-person offices where Lyft drivers could get help. At a Lyft Hub, Lyft representatives helped with account issues, app issues, and any other support issues for drivers.
Visiting a Lyft Hub was a good option if you had a complicated problem that you couldn’t solve with in-app messaging or other online support.
More help for Lyft drivers
Johnny Antoine says
I want to drive in the ny suburbs.
Kevin Nash says
I have be deactivated. It is because am a Philadelphia driver. I was approved in PA NJ and DE. 5 star Platinum driver. 2.5 months 923 trips 17k
Added New York … a month later deactivated and 1000 emails and messages and no resolution.
Please help
Unan says
For many years since I have been working in the US, I have never seen a thing like this before.
Theresa Quiroz says
Regarding Accessibility for motorized wheelchairs in Texas, for contacting another transportation service in Fort Worth (Tarrant County), TX the website shows a link for DART – Dallas Area Rapid Transit. That is for Dallas (Dallas County) NOT Fort Worth nor anywhere in Tarrant County. Please correct this misinformation to those who require a wheelchair & have to look for some form of alternative yet accessible transportation. This wastes their time in getting nowhere with this misinformation. Thank you.