Uber is testing a new feature for drivers: A rating filter that lets you set the minimum passenger rating that you are willing to accept.
Accepting or rejecting a ride based on the rider’s rating is something that many drivers already do, so this will be a helpful way to automate the process.
Here’s what the rider rating filter looks like in the Driving Preferences area of the Uber Driver app.
The Rider Rating filter is in Driving Preferences. Credit jminternella on Reddit
Tap + or – to adjust your minimum acceptable rider rating
Read on to learn how the rider rating filter works and how to see if it’s available to you.
The Rider Rating Filter for Uber Drivers
The new rider rating filter lets you set a minimum rider rating for your ride requests. You will only receive a ride request if the rider’s rating meets or exceeds the number that you set.
For example, if you enable the rider rating filter and set the number at 4.7 or above, you won’t receive ride requests from any passenger with a rating below 4.7.
The filter could potentially reduce the number of ride requests you get, but it’s a great way to filter out rides that you would never accept.
How to Enable the Rider Rating Filter
If the rider rating filter is available to you, it will be located in the Driving Preferences area of the app.
Open Driving Preferences by tapping the icon in the bottom left corner of the home screen.
In Driving Preferences, the Rider Rating filter will be near the bottom of the screen. Tap it to turn it on, and tap the + and – icons to change the minimum rider rating.
Where is the Rider Rating Filter Available?
The passenger rating filter is not available in every market. Uber has not yet published a list of cities where it is available.
To see if the new rider rating filter is available for you, update your driver app and check Driving Preferences.
This is a Great Feature for Drivers!
Uber drivers are always happy to see new features that give them more control over their rides. This filter will be a great way for drivers to automatically ignore rides that don’t meet their standards.
It can be frustrating to decline rider after ride because rider ratings are too low for you.
In driver forums, you’ll often see advice along the lines of “never accept requests from 4.7 or below.” Or “I accepted a 4.6 and it was a big mistake!”
With this new filter, you’ll be able to set your own standards and skip the hassle of declining pings that you don’t want to see.
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reliablerider says
Thanks for sharing this wonderful news. It’s interesting to note that rideshare platform allowed its own drivers to filter their drivers by rating.
Dill says
I’ve been trying to use this feature. My complaints so far:
1. I have to set it every time that I login. I wish the app would save the setting.
2. At times I get riders with ratings less than my set threshold.
Greg says
I’ve been using this feature but it seems to turn itself off and reset quite frequently. I have to go back into the settings every time I go back online to turn it on. I love the feature but it’s annoying to have to reset it so often!