It’s not always obvious which Uber ride type you should choose when traveling to the airport, carrying luggage, or traveling with a big group.
To pick the right ride, you need to know how many people each Uber ride type can fit, the luggage capacity, and how much the ride will cost.
Read on to learn the passenger and luggage capacity for each ride type and how to find a ride that fits your needs.
Which Uber ride type to use when you have luggage
- 1 person with luggage: UberX or Comfort
- 2 people with carry-on luggage and 1 checked bag: UberX or Comfort
- 2 people with large pieces of luggage: UberXL
- 3 people with luggage: UberXL or XXL
- 4 to 6 people with luggage: 2 Uber Xs or 2 XLs
UberX: For groups up to 4 (Or 2–3 people with luggage)
UberX is the standard Uber service for up to 4 riders. A group of 3 will be comfortable in almost any Uber X car. UberX drivers favor small, economical vehicles that technically fit 4, but it can be a tight squeeze.
UberX should comfortably fit 3 people with carry-on bags. You should upgrade to an XL if you have several large pieces of checked luggage.
Uber Comfort: Groups up to 4 (Or 2–3 people with luggage)
Uber Comfort is similar to UberX, but Uber Comfort vehicles offer more legroom, newer vehicles, and highly-rated drivers.
Expect the luggage capacity for most Uber Comfort vehicles to accommodate 2–3 passengers and room for one larger checked bag and a few carry-ons.
Comfort is a great option for airport rides when you want to be sure you’ll get a large sedan, not a compact car or small hatchback.
UberXL: For groups of 5–7 riders (Or 4 people with luggage)
UberXL is the best choice if you have more than 4 people in your group, but no more than 6 or 7. UberXL vehicles are minivans, SUVs, and midsize crossovers that have third-row seating.
In terms of luggage capacity, an Uber XL will fit around 4 people with luggage. Many XLs have a collapsible third row that can accommodate several large checked bags and carry ons.
But if you have very large bags, an XL might fit even less than 4 if some of the bags have to be stored in the seating area.
If you have 5 people and each person has luggage, you may need to order a second ride.
UberXXL: The ride type with the most luggage capacity
Want to guarantee that you get the most luggage space possible on your trip to the airport? Choose the XXL ride type. With XXL, you’ll be matched with a full-size SUV or minivan that can fit 6 passengers and a large quantity of luggage.
XXL is only available for rides to and from the airport, and it is not available in every city. XXL is similar to Uber Black, but it costs less and the vehicles may not be as luxurious as Uber Black vehicles.
Uber Black and Black SUV: Luxury vehicles and large luggage capacity
The Uber Black and Black SUV service is made up of larger luxury SUVs and sedans driven by commercially insured drivers. Like an XL, Uber SUV vehicles can hold 5–7 passengers and lots of luggage.
An Uber Black SUV typically will have the largest luggage capacity because most are full-sized SUVs like Chevy Suburban, Cadillac Escalade, and Lincoln Navigator.
Schedule a ride to the airport
It’s possible to schedule an Uber ride up to 60 days in advance or at least 2 hours before your ride. Reservations show an upfront price when you schedule the trip, so you’ll know exactly how much you will pay ahead of time.
After you book the ride, your reservation will be offered to local drivers and you will be notified when a driver accepts your reservation.
To schedule a ride on the Uber app home screen, tap the clock item next to the “Where to?” box. Enter the date, time, the pickup and drop-off location, then select a ride type. Finally, confirm your details to complete your reservation.
Will your Uber driver load your luggage for you?
Uber drivers are not required to load your luggage for you, but most will offer to help.
- For economy services like X, Share, & XL: Your driver is not required to load your luggage, but many will help you
- For premium services like Uber Comfort, Black, SUV, Lux: Your driver will most likely load your luggage for you. They may not technically be required to, but nearly all will offer to help with your bags.
When a driver sees you approaching with luggage, they will get out of their car and meet you at the trunk to indicate that they want to help with your luggage.
If the driver pops the trunk and stays in the vehicle, that’s your sign to load your own luggage.
Many drivers prefer to load luggage themselves to prevent damage to their vehicles. As one driver said, “It’s about a 90% probability that if they remove their own luggage they will drag it over the bumper on its way out.”
What to do if the ride you request doesn’t have enough room
Mistakes happen. Sometimes, you order an Uber and discover that it’s not large enough for your group or doesn’t have room for all of your luggage. What should you do?
If your Uber doesn’t have enough room for you, your group, or your stuff, you can:
- Have another person in your group request a second UberX or XL
- Cancel the ride and order an XL or other larger ride type
Beware of cancellation fees: If you cancel 2 or more minutes after you requested the ride, you’ll be charged $5 for X and XL and $10 for Uber SUV.
You’ll also be charged that fee if the driver shows up and you take more than 7 minutes to arrive at the driver’s car.
Never pressure the driver to carry more people than they can fit. It’s unsafe, illegal, and it puts the driver in an uncomfortable position.
Check uber.com/airports for more airport information and rideshare pickup locations
Head to uber.com/airports to see if you can use Uber at the airport you are traveling to. You can also find more information about the rideshare pickup & drop-off locations at each airport.
Alternatives to Uber for airport rides: Blacklane and GroundLink
Taking an Uber to the airport is cheaper and more convenient than a cab, but the lack of a reliable scheduling feature might make you anxious when you have a plane to catch.
Blacklane is a ride-hailing app that allows you to schedule your ride in advance with professional drivers who are commercially licensed and insured.
It’s more expensive than Uber, but it can be a more reliable way to get to the airport.
GroundLink is a black-car service that focuses on airport and corporate transit. You can schedule your ride online, in the app, or via 24/7 customer support.
Erin says
Hi 2 adults, 2 kids , 2 suitcases, 1 double stroller going from LGA airport to manhatten hotel. I will be bringing infant car seat but want to request an Uber car seat for my 2 year old in an XL vehicle. Is this possible? Thanks!
DougH says
The New York area has a service called “Car Seat” that’s available to you. Request that, then call the driver and ask if they have a car large enough for the rest of the group. If they don’t, you may have to go with XL, and XL drivers don’t typically carry car seats.
Denise says
Hi, we are 2 adults and 1 child with a car seat. Our luggage is 3 big suitcases and 1 balikbayan box and 2 small trolleys. Which uber should i request?
How much is the fare estimate from Holmdel NJ to JFK Airport? How much lead time should i have when requesting for the uber ride?
DougH says
To get the fare estimate, download and open up the Uber, enter the destination, then tap “Set Pickup Location.” That will generate an estimate. With that much luggage, you’ll probably want an XL. You can use the method I described to see the price difference between X and XL. You should probably open up the app around 30 minutes before you want to leave to check to see how close available cars are.
Mohammad says
We’re 2 adults and 2 kids with 6 large luggage And 2 carry on which uber I take
DougH says
Definitely an UberXL.
Miguel Bretoneche says
Hi!
I am travelling with my wife and 5 year old daughter to Orlando next week. Have 3 big suitcases (28′) and 3 small ones (20′). Do I need Uber X or XL? When I request the Uber where should I tell them to go? Should I request the service 10 or 20 minutes in advance? I don’t know Orlando’s airport. And do I need to take my child seat? She uses a booster seat.
Finally this would be my first trip in Uber. Can I use the code for discount for the first ride here or it is not valid for airport rides?
DougH says
Uber drivers won’t be able to provide a car seat, so if you really need that, you’ll need to provide it yourself. I know, it’s not a great solution, but for now you can’t rely on any Uber service in FL to provide a car seat.
I think with three people and three big suitcases, the XL would be the safest option. When you request the Uber, they’ll come to wherever you select as your pickup location. To see when you should request the ride, open up the app today at the time you plan to leave for the airport and see how many cars will be near your future location. See if it looks like cars or near, or if they’re far. If they’re near, you can request the ride 10 minutes before you need it. If they’re far, go with 20 minutes.
Vicki Cope says
First time using Uber, going to Ontario CA, International Airport on a Thursday morning.
Two people traveling, each with 2 suitcases. I have some questions
Which uber do I order and is the fare for both of us and the luggage?
How much time in advance am I am to order?
Am I am to schedule a ride home when we return to the same airport a very days later?
DougH says
Hello Vicki!For two people with 2 suitcases, and UberX will be fine. It looks like Ontario airport only allows Uber to drop off passengers but not pick them up. You’ll be able to get a ride to the air port without an issue, but your ride home from the airport will have to be with a cab, or you’ll have to shuttle to an off-airport location to request your ride.
I recommend opening up Uber around 20 minutes before you want to leave for the airport to see if there are drivers available. Depending on what you see, you could either request a ride right away or wait a few minutes.
Deidre says
Are any of the Uber vehicles able to take 7 passengers?
DougH says
Some Uber XLs can fit 7. If you need 7, order an XL and immediately call the driver to ask if they have room for 7. If they don’t, quickly cancel, wait a few minutes, and try again. Or order a second uber.
Rebecca says
If 3 Adults , 6 Suit Cases And 3 Carry Alongs, Which Uber Should I Get ?!
DougH says
UberXL. Order it nice and early just in case it’s not big enough.