It’s a common story in the age of delivery apps: A mysterious bag of food that you didn’t order appears in front of your door. What should you do? Should you contact the restaurant or the delivery app? Here are practical steps suggested by delivery drivers and restaurants. Start by reading the receipt or label […]
Who pays for refunds on delivery apps? Restaurants, or DoorDash/Uber Eats?
It’s easy to settle issues when you dine in at a restaurant. Bad food? Bring it up with the server or a manager and there’s a good chance that you’ll get a refund or some other compensation. But things get complicated when you add a food delivery app into the mix. Who do you ask […]
Here’s why Uber Eats & DoorDash ask for a signature, a PIN, or your ID
Let’s say you ordered delivery from Uber Eats or DoorDash and you were expecting a hands-free experience. But when your order arrives, the delivery courier asks to see your ID, wants you to sign their phone, or enter a PIN. What’s going on? Why do you have to take extra steps when you didn’t have […]
Do you really save money with DashPass? See prices with and without it
The DoorDash app is covered in advertisements for DashPass—a monthly subscription service that promises $0 delivery fees and reduced service fees. But is DashPass a good deal? How much do you actually save, and when is it worth it to subscribe? TLDR: On Average, DashPass members save $4–$5 per order. Service fees are 5%–10% lower, and […]
7+ Ways to Save on Instacart: Promo Codes, Instacart+ Free Delivery, and More!
Want to save money on your next Instacart order? There are tons of ways to save: Promo codes, coupons, the Instacart+ membership, and way more. Instacart and the brands they partner with constantly run new promotions that can help you get big discounts. Here’s what you need to know. The top ways to save on […]
What is Express Delivery on DoorDash? Is it Worth it?
Note: This article contains affiliate links for DoorDash It’s a frustrating experience on DoorDash: The app tells you that a Dasher finally picked up your order, but you notice their icon on the map is heading in the wrong direction. You watch the driver’s car wander around the map for awhile, and then finally your […]
Why are drinks always missing on Uber Eats & DoorDash? How to get a refund
Delivery veterans know: Drinks are the most common missing item from orders on apps like DoorDash and Uber Eats. Order a combo from a fast food restaurant every day for a week and your drink will probably be missing at least once. Missing drinks highlight everything that can go wrong with the delivery experience: Careless […]
Is Uber Eats Priority Delivery Worth it? How it Works
Everyone hates it when your Uber Eats driver does extra stops before dropping off your order. Your food might be the second or third delivery, and it might be cold by the time it gets to you. Did you know that Uber Eats has a priority delivery option to help you get your food faster? […]
‘Earn by Time’ Mode on DoorDash: Is it Worth it for Dashers?
Note: This article contains affiliate links for DoorDash DoorDash is testing a new order payout for Dashers that offers guaranteed hourly pay while you’re on a delivery. It’s called Earn by Time, and it’s slowly coming to more and more cities. Here’s what an offer looks like under the new hourly system: “Earn at least $15.75/hr […]
You can pay cash for a DoorDash order, but most Dashers don’t like COD!
Cash on delivery (COD) is now available on DoorDash in some cities. Customers can pay for deliveries in cash, but many delivery drivers aren’t happy about it. Hands-free electronic payment is one of the features of delivery apps that motivated millions of people to try working as delivery drivers because it eliminated one of the […]