Yu might be shocked and angry to discover that Uber Eats won’t always give you a refund, even when you believe it is fully justified. You might not be able to get your money back even if your order never arrives, your food arrives damaged, or you get the entirely wrong order! Even with photo […]
DoorDash declined your refund? What you can do (Chargebacks!)
Here’s the scenario: Something went wrong with your DoorDash order, and now you want your money back. Maybe your food never arrived, or you ordered McDonald’s and received Five Guys. You might assume that if you report the issue to DoorDash customer support, you’ll get a refund or a redelivery. But that’s not always the […]
The end of tip baiting on Uber Eats? Customers can’t lower tips in some cities
Tip baiting has plagued delivery drivers on Uber Eats for years, and it may finally be coming to an end now that Uber is rolling out changes to the tipping system. Customers noticed a new note on the tipping screen: “Once your order is placed, your tip can’t be removed, but extra tips can be […]
The user’s guide to Uber Eats: How to cancel, change address, and more!
Uber Eats is one of the most convenient ways to get food and groceries delivered to your door. In this beginner’s guide to Uber Eats, you’ll learn how to search restaurants and stores, place an order, cancel an order, change your delivery address, contact your driver, leave a tip, and more! Article contents What you […]
How to use DoorDash to get delivery from retail stores
Most people think of DoorDash as a food delivery app, but did you know you can use DoorDash to get on-demand delivery from local retail stores? You can use DoorDash to order pet supplies, office supplies, makeup, and flowers. Here’s how it works: Browse the Retail section of the DoorDash app and pick out the […]
Someone else’s food delivered to your door? What you should do!
It’s a common story in the age of delivery apps: A mysterious bag of food that you didn’t order appears in front of your door. What should you do? Should you contact the restaurant or the delivery app? Here are practical steps suggested by delivery drivers and restaurants. Start by reading the receipt or label […]
Who pays for refunds on delivery apps? Restaurants, or DoorDash/Uber Eats?
It’s easy to settle issues when you dine in at a restaurant. Bad food? Bring it up with the server or a manager and there’s a good chance that you’ll get a refund or some other compensation. But things get complicated when you add a food delivery app into the mix. Who do you ask […]
Need a signature, PIN, or your ID for an Uber Eats or DoorDash? Here’s why
Let’s say you ordered delivery from Uber Eats or DoorDash and you were expecting a hands-free experience. But when your order arrives, the delivery courier asks to see your ID, wants you to sign their phone, or enter a PIN. What’s going on? Why do you have to take extra steps when you didn’t have […]
Do you save money with DashPass? See a price comparison
The DoorDash app is covered in advertisements for DashPass—a monthly subscription service that promises $0 delivery fees and reduced service fees. But is DashPass worth it? How much do you actually save, and how much do you need to regularly spend on DoorDash to make it a good value? What you need to know DashPass […]
Save on Instacart with promo codes, Instacart+ free delivery, and more!
Note: This article contains affiliate links for Instacart. We may receive a commission for referring you to them. Want to save money on your next Instacart order? There are tons of ways to save: Promo codes, coupons, the Instacart+ membership, and way more. Instacart and the brands they partner with constantly run new promotions that […]
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