Applying to drive for Uber and Lyft is as easy as filling out an online application, but finding out if you were accepted or rejected isn’t always so easy. Many people find their application stuck in limbo, and weeks go by without Uber or Lyft sending out a direct answer on whether you were accepted or rejected as a driver.
And if you discover that your application was rejected, neither company will tell why you were rejected, or if there is a way to reapply. What can you do?
It is possible to reapply as a driver to Uber and Lyft, but you typically have to wait 3 – 6 months and your chances of being hired following a rejection are low. There is no official reapplication process, but you can contact Uber or Lyft and ask to reapply.
How to find out if you were rejected by Uber or Lyft
One of the frustrating things that many drivers face is not knowing for certain whether they were rejected or not. Both companies give a vague answer about how long the process will take. Uber says 7 – 10 days, and Lyft says the process could take up to several weeks. After sitting around and waiting that long, you may not be contacted directly with the results.
Uber doesn’t consistently reach out to rejected drivers directly. Usually if you’re accepted, you’ll get an email and text that congratulates you. But if you’re rejected, you might not hear anything at all. In that case, you have to email Uber and ask for an answer.
Lyft is better at directly contacting drivers about results. Typically in a text or email, they’ll say whether you were accepted or not. If you’re not accepted, they will send a message along the lines of, “Unfortunately, after a final review of your profile, we’ve decided not to move forward with an invitation to join our driver community.”
Try logging into the Uber or Lyft driver app to see your application status
Another way to find out if you were accepted or rejected is to log into the Uber Driver app or the Lyft driver app and see what happens. If you can log in and turn on driver mode, you were accepted. If not, you may be on hold or rejected.
If it’s been more than 10 days since you applied without hearing back from Uber or Lyft, contact the company and ask for an update.
- How to contact Uber and how to visit a live Uber office
- How to contact Lyft
- Uber driver requirements: Do you qualify to drive?
What does your Uber account status mean?
Head to partners.uber.com, hover over your name in the upper corner and click My Profile. Your account status will be listed underneath your name in a colored box. Here’s what the Uber account statuses mean:
- The Active status means you’re able to log in to driver mode and accept rides.
- The Onboarding status typically means Uber is reviewing your documents or background check.
- The Waitlisted status for Uber can mean a lot of things. It can mean that there are issues with your documents, or it could mean that they’re re-running your background check if you’re already a driver.
- The Consider status next to your Uber background check status means that the background check is still underway, or that they’re taking a closer look at your background because there are issues. If your status stays “consider” for several days, you will likely be rejected.
- The Rejected status means that your application was rejected, or you’ve been deactivated by Uber.
Find the Cheapest Insurance Quotes in Your Area
The top reasons why applicants are rejected by Uber or Lyft
Neither Uber nor Lyft will specifically tell you why you were rejected. They won’t tell you exactly what issue on your criminal record or what driving issue caused them to reject you. In almost every case, you’ll get no level of detail on why you were rejected. From speaking with drivers and company support staff, I’ve found that these are the most common reasons for rejection.
- Issues on your background check – Uber and Lyft can reject you for just about any issues on your background check, even if the timing of your charge falls outside their stated guidelines. Pending issues and arrests without convictions are also common causes of rejection.
- Issues on your driving record check – Both companies are also known to reject you even if you have fewer than 3 minor violations, contrary to their stated guidelines. Offenses for driving on a suspended license or driving without insurance on your record will almost always cause a rejection,
If there are any issues on your driving record or criminal record within the last 10 years or so and you were rejected, those issues are very likely the reason for your rejection. Uber and Lyft reserve the right to reject you for just about any reason, and their final decision isn’t always consistent.
More reading on Uber and Lyft’s hiring standards
- Will you pass the Uber background check?
- The Lyft background check
- Fired by Uber: Why drivers get deactivated, and how to get reactivated
Accepted by one company but not the other – Why?
If you’re accepted by one company, you might expect to be accepted by the other because both feature similar hiring standards. Most drivers are able to get hired by both Uber and Lyft, but I’ve heard from many drivers who were accepted by one and not the other. Even though both companies have similar background requirements, in the end the hiring decision is made by a human, so there is some inconsistency.
There are also market-specific forces at play: If demand for new drivers is very high for one company in a certain city, they might loosen their standards while the other company keeps their standards the same. Neither company publishes the specifics of their hiring policies for drivers, so there’s no way to prepare for this or work around the differences in hiring practices.
You can reapply to Uber and Lyft, but you have to wait several months
It is possible to reapply to drive for both companies, but neither company gives direct guidelines on when you can reapply. There is no special application for reapplicants, or any other systems to process reapplicants.
In emails with support staff from both companies, I’ve gotten answers varying from “We take it on a case-by-case basis” to “rejected applicants can reapply after X time goes by.”
- Uber: You can reapply after 2 – 4 months
- Lyft: You can reapply after 3 – 6 months
How to reapply to Uber
Uber does not provide instructions on how to reapply, but it is possible. Don’t fill out the normal online application as second time because you’ll only get an error message sayin that you already have a driver account.
To reapply to Uber after being rejected, contact Uber support and ask to reapply. You must wait around 3 months before Uber will consider your reapplication. There is no specific help topic on the subject of reapplication, so you’ll have to find a blank contact form inside a help article. Go to help.uber.com and search for “I have another account issue.” That page contains a blank contact form. Fill
When you want to reapply, contact support and let them know. Ask them what you need to do. Keep emailing until you get a response.
How to reapply to Lyft
It is possible to reapply to Lyft, but they don’t make it easy. Like Uber, Lyft doesn’t provide a special application for reapplicants, or even instructions on how you can reapply. If you try to fill out the driver application a second time, you’ll get an error message saying that you already have an account.
To reapply to Lyft after being rejected, contact Lyft support and ask to reapply. Lyft will only consider your reapplication if it’s been around 6 months since you were rejected. Head to help.lyft.com and scroll to the pink Contact Support button. Select “I am an applicant,” then “Check my application status.” From there, a text box will appear. In the box, briefly state your situation and ask if you can reapply.
The reality: If you reapply, your chances of getting hired are low
Even though it’s possible to reapply with both companies, your chances of being hired following a rejected are low. If you were rejected due to your background, it’s very unlikely that either company will reconsider your application. But if you want to work for Uber or Lyft, it’s worth trying. Many rejected or deactivated drivers have been accepted, so it’s worth contacting Uber or Lyft every now and then to try your luck.
Can’t work for Uber or Lyft? Try these other jobs
If you’ve been rejected from Uber and Lyft but you still want to use your car to earn money, there are other jobs that you can apply for. These companies offer similar work and compensation, and sometimes have more lenient
- Postmates and DoorDash – On-demand delivery apps that have easier requirements and hire younger applicants
- Amazon Flex – Use your car to deliver packages
- Deliv – Deliver packages for local companies