Not getting any offers on Amazon Flex? You’re not alone. Many Flex drivers go through periods where offers are scarce and signing up for a block is difficult.
Are your ratings the problem? Are there not enough offers to go around? Are bots getting all the offers before you can accept them?
Read on to learn why you aren’t getting offers on Amazon Flex and how to get more!
Why are there no offers on Amazon Flex? The top reasons
There are several reasons why you can’t see any new offers in the Flex app:
- Too many drivers, not enough orders: Supply and demand is a major factor. Drivers are competing for a small number of offers
- Low ratings: Amazon confirmed that you receive fewer offers when your standing drops to Fair or At Risk
- Other drivers are beating the system with bots: Flex is known to have a botting problem. Software can claim offers faster than you
- Your recent activity: The offers you see can also depend on the amount of work you’ve done recently
All of these factors can contribute to a lack of offers. And it can be a difficult problem to troubleshoot when you have more than one factor working against you.
What Amazon says about the ‘no offers’ problem
When you ask Amazon why you aren’t getting offers, they send a template message similar to the one below:
“The offers you see may depend on the amount of work you’re done recently, the work you’ve reserved in the future, whether you’ve cancelled a lot of work, your Delivery Qualify, and your Reliability.
The amount of work available to all delivery partners depends on customer demand and changes week to week. Each delivery partner sees different offers.
Having a large number of cancellation or not showing up on time means you won’t get first choice of offers.
If you haven’t worked recently or don’t have any blocks scheduled, you’ll have a better chance at seeing offers.”
What this confirms about the offer system:
- Amazon uses a complex offer system that takes many factors into account
- Your ratings matter, specifically Reliability and Delivery Quality
- Your recent delivery activity matters. You can be throttled and other drivers can be boosted
- It’s hard to know exactly why you aren’t getting offers. Amazon will only give a vague answer
Based on that information, you might be able to make an educated guess about why you aren’t getting many offers.
Have your ratings gone down lately? That could very likely be the reason for a lack of offers. Have you been driving a lot? Amazon may prioritize other drivers who aren’t delivering as often as you.
But it’s frustrating when there’s no obvious reason why you aren’t getting offers.
Offers quickly disappear? What’s happening
“Every time I see one I swipe it immediately and the block is already taken”
Sometimes, you’ll swipe to claim an offer but it disappears before you even have the chance to finish accepting it. You might see, “Block unavailable. Someone else reserved that block.”
When an offer instantly disappears, it’s usually because another driver was faster to swipe the offer than you. Like you, other Flex drivers are hovering over their phones in search of new offers and sometimes they beat you to the punch.
It’s also possible that drivers using bots have an unfair advantage. Amazon tries to ban or restrict people who use bots, but it is possible that a software program outswiped you.
How to get more offers on Flex
You can improve your chances of seeing more offers by taking these actions:
- Improve your ratings & standing
- Check the app regularly and try to identify times when new offers appear
- Make sure your filters aren’t excluding too many warehouses/offers
- Use Preferred Scheduling to get more reserved offers
- Try Instant Offers (IO). Position yourself within 10 minutes of Whole Foods or a Prime Now Location
Keep reading to learn more about each tactic!
Improve your ratings
It’s a stated fact from Amazon that low ratings in delivery quality and reliability can reduce the number of offers you see. Your ratings affect the offers you get!
If you aren’t getting enough offers and any of your ratings are Fair or At Risk, try your hardest to do everything required to improve your ratings.
For reliability ratings, you must show up to shifts on time, and you can’t cancel a block less than 45 minutes before it starts.
For delivery quality, you should deliver or attempt to deliver all packages. Returning to the warehouse with packages can harm your delivery quality, so do everything you can to complete each delivery.
Maxing out your ratings may not guarantee that you get more offers, but when you have top ratings you’ll at least know that you’re in the best position to get as many offers as possible.
Learn when new offers are added and check the app regularly
One of the realities of being a Flex driver is that you have to frequently check the app for new offers. Check the app all throughout the day to hunt for new offers.
After a while, you may start to notice a pattern. You might find that certain warehouses release new offers at the same time each day, so target those times to increase your chances of grabbing a block.
Use Preferred Scheduling to get more reserved offers
Reach rewards level 2 to get access to preferred scheduling. Preferred scheduling can potentially give you more reserved offers that fit your schedule.
After you reach level 2, you can select 3 preferred days and times for reserved offers, along with preferred warehouses. Amazon will try to send you reserved offers that match your preferred times.
Preferred offers can give you an advantage over other drivers who don’t use the system, so it’s always worth experimenting with your preferred times to see if you can get more offers at better times.
Another benefit is getting extra time to accept the offers: Level 2 gives you 15 minutes, level 3 gives you 20 minutes, and level 4 gives you 30 minutes.
Preferred offers are available up to 5 days in advance so that you can schedule blocks longer in advance.
The offers appear at the top of the list, above other offers. You will still be able to accept other offers, and setting up preferred times doesn’t affect the other offers that you get.
One downside of preferred offers is that they typically only offer base pay. You’re less likely to see the highest pay on preferred/reserved offers because offer pay typically surges shortly before the offer start time, not several days in advance.
Adjust your filters: Don’t block any order types
This is a simple one. The Flex app has a filter feature in the offers section. You might be hiding too many opportunities if your filters are too strict.
Head to the Offers page in the Flex app and tap Filter at the top. The filter options are time of day, maximum number of orders, and warehouse locations.
Change your filters to allow as many order types and locations as possible. It’s better to see too many offers than not enough.
- About Amazon Flex Warehouse Locations and Order Types
- Surge Offers on Amazon: How to Get High Paying Blocks
- How Retail Delivery Works on Flex
How to get more Instant Offers (IOs)
Depending on your location, you may have more success with Instant Offers than with normal offers.
Instant offers are on-demand offers that you accept or decline in real-time, similar to how orders work on Uber Eats and DoorDash. The blocks are usually from Whole Foods and Prime Now, both of which allow customers to tip.
To get more instant offers, position yourself close to a Whole Foods or Prime Now location.
Amazon does not say how close you have to be to a store location to get an instant offer, but drivers say that you should be about 10 minutes from a store to be in the best position to get an IO.
The downside with instant offers is that you need to be reasonably close to a location that offers them. And the frequency of instant offers may be even lower than typical offers, so you’ll have to experiment to see if instant offers are good enough in your area.
Join driver groups to get local info
Find an Amazon Flex group on Facebook or Reddit to get relevant local info. Every city is different, and there is a particularly noticeable difference between Flex in big cities vs smaller towns.
A driver group can let you know if other drivers are having the same problem as you. If other drivers aren’t getting offers either, then it’s likely that it’s just a slow week.
But if other drivers are getting plenty of blocks and you aren’t, you can try to figure out if your ratings or another issue are to blame.
Do some Amazon Flex drivers use bots to claim offers?
It’s true that some people use software bots to claim Amazon Flex offers. The bot programs are designed to automatically detect and claim new offers.
Bots have become such a problem that Amazon makes you do a captcha to confirm that you’re not a bot.
For more proof, below is an email from Amazon accusing a Flex driver of using bots to schedule offers. It warns the driver that using bots is against the TOS.
It’s also true that you can sign up for services that do the botting for you. You pay for a membership, then get access to offers that were claimed with a bot or through some other under-the-table method.
But just because those services are available doesn’t mean you should use them. The use of bots is against the Amazon Flex terms of service. There is evidence of people being deactivated for it.
Quote from the Amazon TOS forbidding bots: “You may not…cause or launch any programs or scripts for the purpose of surveying, manipulating or data mining any portion of the Licensed Materials or impairing or unduly affecting the operation or functionality of any aspect of the Licensed Materials; or (in) attempt to gain unauthorized access to any portion of the Licensed Materials, including through scripts or third party applications”
If you want to keep this gig, don’t use bots or other shady services that promise to give you more offers. There are honest ways to get more work, and bots ruin the app for everyone else.
Always have a backup gig: Other delivery apps
Amazon Flex earnings are not consistent. You might be swimming in $100+ offers one week only to get no offers at all the next.
To protect yourself, it’s wise to diversify your earnings. Other delivery apps offer similar pay and you might even find that you put fewer miles on your car with other delivery apps.
If you open Flex and don’t see any offers, why not hop onto another app?