Not getting any offers on Amazon Flex? Seeing ‘No offers available‘ on your offer screen means you’re ending the day empty-handed.
Or maybe you can see offers, but they get instantly claimed before you get the chance to accept them.
Is the problem your ratings? Are there not enough offers to go around? Are bots swooping up all the blocks before you can accept them?
Here’s what drivers have to say about the problem:
“No blocks…unbelievable…giving up”
“72 hours of refresh refresh refresh and no blocks”
“Every time I see one I swipe it immediately and the block is already taken”
Read on to learn why you may not be getting offers on Amazon Flex, and what you can do to get more.
Why are there no offers on Amazon Flex? The top theories
There are several explanations if you’re not getting enough offers.
Many drivers believe that their ratings are holding them back from getting more offers. Amazon confirmed that you may receive fewer offers when your standing drops to Fair or At Risk
Another common theory is that it’s a simple matter of supply and demand. Too many drivers compete for too few blocks. Amazon tries to balance driver supply with order demand, but it’s an imperfect science, and they would rather have too many drivers than not enough.
Some say that bots are swooping up the offers as soon as they come in. There is an element of truth to that (Flex is known to have a botting problem), but it doesn’t tell the whole story.
All of these factors can contribute to low offers. And when you have more than one thing working against you, it can be frustrating.
Offers instantly disappear? What’s happening
Sometimes you’ll see an offer, but it will instantly get taken by someone else before you even have the chance to accept it. You might see, “Block unavailable. Someone else reserved that block.”
When an offer instantly disappears, it’s usually because another driver was faster to the punch than you. Just like you, other Flex drivers are hovering over their phones in search of new blocks.
It’s also possible that drivers using bots have an unfair advantage. Amazon tries to ban or restrict people who use bots, but it is possible that a software program outswiped you.
What Amazon says about the ‘no offers’ problem
If you ask Amazon why you aren’t getting offers, they will likely send a template message similar to the one below:
“The offers you see may depend on the amount of work you’re done recently, the work you’ve reserved in the future, whether you’ve cancelled a lot of work, your Delivery Qualify, and your Reliability.
The amount of work available to all delivery partners depends on customer demand and changes week to week. Each delivery partner sees different offers.
Having a large number of cancellation or not showing up on time means you won’t get first choice of offers.
If you haven’t worked recently or don’t have any blocks scheduled, you’ll have a better chance at seeing offers.”
What this message confirms:
- Amazon uses a complex offer system that takes many factors into account
- Your ratings matter, specifically Reliability and Delivery Quality
- Your recent delivery activity matters
- It’s hard—or even impossible—to know exactly why you aren’t getting offers. Amazon will only give a vague answer
Based on that information, you might be able to make an educated guess about why you aren’t getting many offers.
Have your ratings gone down lately? That could very likely be the reason for a lack of offers. Have you been driving a lot? Amazon may prioritize other drivers who aren’t driving as much as you.
But it’s frustrating when there’s no obvious reason why you aren’t getting offers.
Potential solutions: How to get more offers on Flex
There is no guaranteed way to get more offers, but there are things you can do to increase your chances.
Improve your ratings
It’s a stated fact from Amazon that your ratings affect the offers you get. Low ratings in delivery quality and reliability can reduce the number of offers that you see.
For reliability ratings, you need to show up to shifts on time, and you should rarely cancel a shift less than 45 minutes before it starts.
For delivery quality, you should deliver or attempt to deliver all packages. Returning to the warehouse with packages can harm your delivery quality, so do everything you can to complete the delivery.
Maxing out your ratings may not guarantee that you get more offers, but when you have top ratings, you’ll at least know that you’re in the best position to get as many offers as possible.
- More info: Our Full Guide on Amazon Flex Ratings
- Having app issues? How to Call Amazon Flex
Use Preferred Scheduling to get more reserved offers
Reach rewards level 2 to get access to preferred scheduling. Preferred scheduling can potentially give you more reserved offers that fit your schedule.
After you reach level 2, you can select 3 preferred days and times for reserved offers, along with preferred warehouses. Amazon will try to send you reserved offers that match your preferred times.
Another benefit is that you get extra time to accept the offers: Level 2 gives you 15 minutes, level 3 gives you 20 minutes, and level 4 gives you 30 minutes.
Preferred offers are available up to 5 days in advance so that you can schedule blocks longer in advance.
Preferred offers appear at the top of the list, above other offers. You will still be able to accept other offers, and setting up preferred times shouldn’t affect the other offers that you get.
One downside of preferred offers is that they typically only offer base pay. You’re less likely to see surge pay on preferred/reserved offers because offer pay typically surges shortly before the offer start time, not several days in advance.
Preferred offers can give you an advantage over other drivers who don’t use the system, so it’s always worth experimenting with your preferred times to see if you can get more offers at better times.
Learn when new offers get added
The release time for new offers depends on the warehouse location, so check the app throughout the day and try to find patterns.
You might find that specific warehouses reliably release new offers at a certain time of day, so target those times to increase your chances of grabbing a block.
Adjust your filters: Don’t block any order types
This is a simple one. The Flex app has a filter feature in the offers section. If your filters are too strict, you might be hiding too many opportunities.
Head to the Offers page in the Flex app and tap on Filter at the top of the page. The filter options are time of day, maximum number of orders, and warehouse locations.
Change your filters to allow as many order types and locations as possible. It’s better to see too many offers than not enough.
- About Amazon Flex Warehouse Locations and Order Types
- Surge Offers on Amazon: How to Get High Paying Blocks
- How Retail Delivery Works on Flex
Try Instant Offers (IOs) for a wider variety of offers
Depending on your location, you may have more success with Instant Offers than with normal offers.
Instant offers are on-demand offers that you accept or decline in real-time. The blocks are usually from Whole Foods and Prime Now, both of which allow customers to tip.
You might get frequent instant offers that offer big tips if you’re lucky.
To get an instant offer, you must be close to a Whole Foods or Prime Now location. Amazon does not say how close you have to be to a store location to get an instant offer, but drivers say that you should be about 10 minutes away from a store to be in the best position to get an IO.
The downside with instant offers is that you need to be reasonably close to a location that offers them. And the frequency of instant offers may be even lower than typical offers, so you’ll have to experiment to see if instant offers are good enough in your area.
Join driver groups to get local info
Find an Amazon Flex group on Facebook or Reddit to get relevant local info. Every city is different, and there is a particularly noticeable difference between Flex in big cities vs smaller towns.
A driver group can let you know if other drivers are having the same problem as you. If other drivers aren’t getting offers either, then it’s likely that it’s just a slow week.
But if other drivers are getting plenty of blocks and you aren’t, you can try to figure out if your ratings or another issue are to blame.
Do Amazon Flex drivers use bots to claim offers?
It’s true that some people use bots to claim Amazon Flex offers. The bots are software programs designed to automatically detect and claim new offers.
Below is an email from Amazon to a Flex driver who was using bots. It warns the driver that using bots is against the TOS.
It’s also true that you can sign up for services that do the botting for you. You pay for a membership, then you are given access to offers that were claimed with a bot, or through some other under-the-table method.
But just because those services are available doesn’t mean you should use them. The use of bots is against the Amazon Flex terms of service. There is evidence of people being deactivated for it.
Quote from the Amazon TOS forbidding bots: “You may not…cause or launch any programs or scripts for the purpose of surveying, manipulating or data mining any portion of the Licensed Materials or impairing or unduly affecting the operation or functionality of any aspect of the Licensed Materials; or (in) attempt to gain unauthorized access to any portion of the Licensed Materials, including through scripts or third party applications”
If you want to keep this gig, don’t use bots or other shady services that promise to give you more offers. There are honest ways to get more work, and bots ruin the app for everyone else.
Always have a backup gig: Other delivery apps
The offers you get from Amazon Flex are out of your control. You might be swimming in $100+ offers one week only to completely strike out the next.
Other delivery apps offer similar pay, and you might even find that you put fewer miles on your car with food delivery.
If you open Flex and it looks dead, why not hop onto another app?
I’m from Boston, I park near whole food to get instant order but I wait around 5 hours to get nothing, I notice that some people just came 3 or 4 times just to pick up an order how is that posible 😞😒
This is just the algorithm. So it honestly doesn’t really matter if you are in the parking lot or not. I have seen and talked with other drivers who practiced sitting in the parking lot tactic. There are currently too many drivers on the platform after all the recent new hires where added during the last peak. You’ll need to either cheat or wait it out while the system clears out all the extra drivers and cheaters from the roster. Best advice. Do other gigs till you start to see more offers. You absolutely cannot do flex full time anymore.
Debi Reynolds says
Amazon messed up on an order with 17 packages that are now going against my husbands rating. He has made several attempts to correct the rating but Amazon isn’t cooperative. Now I see offers but my husband doesn’t. Do you have any suggestions?
Doug H says
Unfortunately the most you can do is continue to contact support to try to resolve the issue and check for offers regularly. In the mean time, he could try other delivery apps if he needs fast work
The most success people have with support is the escalations email [email protected]