Uber entered the on-demand food delivery space with UberEATS, an app that allows Uber users to order food from local restaurants. For UberEATS delivery drivers, it’s a flexible job that pays drivers to pick up and drop off food orders, similar to Postmates and DoorDash.
UberEATS has more lenient vehicle requirements, so drivers with older cars who don’t qualify for regular Uber ridesharing services can instead drive for UberEATS. If you’re interested in driving for UberEATS, this article will tell you what the job is like, how much UberEATS drivers get paid, and how you can sign up to drive for UberEATS.
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What is UberEATS?
UberEATS offers on-demand food delivery from local restaurants. Customers choose menu items from a restaurant, then Uber drivers pick up the food at the restaurant and deliver the food to customers. It is similar to Postmates and DoorDash. UberEATS drivers can work whenever they want without a fixed schedule. Log into the app when you want to work, log out when you’re done.
- UberEATS user guide for customers – Instructions for UberEATS customers on how to order food, contact customer service, and get free food
What UberEATS drivers do
- UberEATS drivers pick up and deliver food to customers. Drivers don’t handle payment, only deliveries
- UberEATS drivers can be 19 years old
- UberEATS cars can be 1998 or newer. Read the full UberEATS vehicle requirements
- You can choose to do only food deliveries while you work, or if your car qualifies you can also do regular Uber rides
- You receive requests that tell you where to pick up and drop off the order
- The app will tell you if the drop off is curbside, or if you have to go to their door
- UberEATS drivers earn around $8 – $12 per hour after accounting for vehicle expenses
- You are paid a pickup fee, a drop off fee, and for mileage from the pickup to the customer . Uber takes a 25% cut
- Customers can tip inside the Uber app. You keep 100% of tips
How to drive for UberEATS
You can apply directly with UberEATS on the UberEATS website without becoming an UberX driver, or if you’re already a regular Uber driver you can opt into receiving EATS request. In the earlier days of EATS, only active UberX drivers could drive for EATS, so this is good news for those of you who don’t have a car that qualifies for UberX.
UberEATS driver requirements
- You must be 19 years old or older (21 years old in Canada)
- You must have a driver’s license, insurance, and proof of vehicle registration
- 1 year of driving experience
- Expect to lift up to 30 pounds
- Vehicle requirements: 1998 or newer for cities that allow Eats-only profiles. Otherwise vehicle requirements are the same as UberX vehicle requirements
- Bicycle and scooter delivery is available in some larger cities
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Already an Uber driver? How to opt into Uber EATS
If you’re not an Uber driver, you can apply directly to UberEATS with my referral link. If you use my referral link, I may receive a commission for referring you. If you’re already an Uber driver, you can opt into eats deliveries at partners.uber.com. Click on the menu, then click “Deliveries.” You’ll reach a page that contains an opt-in button. You’ll then be told to wait for an activation email. In my experience, activation took around one day.
The activation email will have a subject line like “Welcome to Uber EATS” and will contain a training video and other basic tips that will help you understand how to do deliveries.
How to enable or disable UberEATS delivery requests
You can choose whether you want to receive EATS requests or not, and it’s possible to drive for both UberX and UberEATS at the same time. Inside the driver app, click the icon in the upper right corner, then tap the Settings icon. From there, you’ll see the “Trip Preferences” section. If you don’t want to accept EATS deliveries, tap on “Deliveries” to uncheck it. You can enable and disable other trip types too.
How much do UberEATS delivery drivers make?
UberEATS drivers can expect to make around $8 – $12 per hour after factoring in vehicle expenses. Delivery pay can vary quite a bit from day to day and hour to hour, and it’s crucial to work lunch and dinner rushes if you want to earn on the higher end of the pay scale. Uber delivery pay is lower than Uber ridesharing pay, which is closer to $11 – $16 per hour after accounting for expenses.
How do UberEats drivers get paid for deliveries?
UberEATS customers pay for orders through the Uber app, so EATS drivers don’t have to handle payment. Drivers are paid for each delivery based on an equation that contains a pickup fee, a drop-off fee, and a mileage fee that covers the distance from picking up the food to dropping it off at the customer.
Driver pay for an UberEATS delivery = Pickup fee + Distance travelled from pickup to drop-off + drop-off fee. Uber takes a 25% cut of each order. If you have to do more than one drop off, you’ll get a drop-off fee for each different address that you have to deliver to.
UberEATS payout = Pickup fee + Distance travelled from pickup to drop-off + drop-off fee – Uber’s 25% cut
Example EATS payout fees in Los Angeles
- Pickup fee: $3.50
- Drop-off fee: $1.30
- Mileage fee: $1.10/mile
Example pay for an UberEATS order in Los Angeles: $3.50 for a pickup + $1.10 for mileage from pickup to drop (3 miles at $0.20/mile) + $1.30 drop off fee = $6.10. Uber’s 25% fee is $1.52, total payout is $4.58. If you receive a tip, you receive 100% of it.
UberEATS also offers Surge and Boost earnings: Multipliers that increase your pay
During certain times of day, Uber creates geographical ‘Boost’ zones that offer an earnings multiplier for deliveries that begin within the Boost area. It is an incentive to drive in areas with high order demand. In the Uber driver app, Boost zones will show the area where it applies, the earnings multiplier, and the times where the multiplier is available. The Boost multiplier is added to your net fare, after Uber’s fee is subtracted and not including tips.
Surge pricing, another earnings multiplier triggered during times of high demand, is also available for UberEATS and is applied to net delivery earnings. It’s possible to earn both a Surge and Boost on one order, but surge pricing is less predictable than Boost pay.
UberEATS has an in-app tipping feature
The UberEATS app allows in-app tipping. Customers can choose to leave you a tip after the order if complete, and after they rate you. Tipping delivery drivers is an expected practice in most cities, so many EATS drivers report getting both in-app or cash tip for nearly every delivery.
Driving for UberEATS: What is it like to do an UberEATS delivery order?
UberEATS is an on-demand service: Customers submit orders, then delivery jobs are sent to an available driver who is close to the restaurant. Order requests appear in the Uber driver app as a popup notification that shows the location of the restaurant. You have around 15-30 seconds to tap to accept the delivery request. After you accept the request, you will get more information about the pickup location and any special instructions from the restaurant. You’ll also be able to tap a button to contact the customer.
How to pick up an UberEATS order
After you tap to accept the order, navigate to the restaurant using the in-app GPS instructions (You can select a different navigation app in your app settings). Once you arrive at the restaurant, tap the button at the bottom of the screen that says “Pick up order.” You will then see the contents of the order, the customer’s name, and the order number. Give that information to restaurant employees and pick up the order when it is ready. After you pick it up, tap the check mark inside the app to confirm that you picked up the order.
How to drop off an UberEATS order
After you confirm that you’ve picked up the order. A “Start trip” button will appear. Tap that button to trigger GPS directions to the customer. Once you arrive at the customer’s destination, the app will let you know if you need to wait in your car or walk up to the customer. Tap the ‘Confirm delivery’ button inside the app once you’ve completed the delivery and follow on screen instructions to rate the experience and complete the order.
What happens if the order is canceled?
If a customer cancels the order after you’ve picked it up, you will receive a payment equal to the pickup fee + drop-off fee + estimated mileage fee. Uber says to dispose of the food in any way you wish. Cancellations in other situations may not result in a payout.
Do you have to get out of your car to drop off UberEATS deliveries?
Depending on your city and the order, you may not need to get out of your car to complete your delivery. When it’s time to navigate to your customer, their pin will have show one of two labels that will let you know how to complete the order.
- Curbside: The customer comes to you, you don’t have to get out of your car When you arrive at the customer’s location, they’ll be notified with a text that you’ve arrived, and you can call and let them know the food is there. Hand their food through the window and hope they hand you a tip in return — but don’t ask for one! Uber tells you not to directly ask for tips.
- Walk-in dropoff: You have to get out of your car and meet the customer at their address. If it’s not obvious where the customer will be based on the pin, call or text them to ask if they have a preferred meeting spot.
Who to contact when you run into problems on an UberEATS order
Drivers have a few ways of getting help when issues arise on an UberEATS order. During an UberEATS order there is a contact button that will put you in touch with UberEATS customer service, and there are also buttons to contact the restaurant and the customer.
- If you have an issue picking up the order: Contact the restaurant. Contact info is available inside the Uber driver app
- If you picked up the order but can’t complete it: Contact Uber support
- If you’re having trouble dropping off the order: Contact the customer using the contact button inside the app
- If you can’t reach the customer: Contact Uber support
Does UberEATS provide an insulated delivery bag?
An insulated delivery bag will help keep hot orders hot and cold orders cold, so an insulated delivery bag can help you deliver a better experience. Uber does not provide free delivery bags to EATS drivers, so you’ll have to get your own.
If you have an Uber Greenlight Hub in your area, you may be able to buy a cheap bag there for around $5 – $10. If there isn’t a Hub near you, get one from Amazon or a grocery store.
Insulated grocery bags from Amazon will do the job, and they’re inexpensive.
Is driving for UberEATS a good job?
UberEATS has easier vehicle requirements than regular Uber, so just about anyone with a car can deliver for EATS and earn money. You can drive whenever and wherever you want without having to work about scheduling shifts or dealing with a boss. That’s a big benefit if you need flexible work right now.
Benefits of driving for UberEATS
- You can drive for EATS at 19 years old. You have to be 21 or older for UberX. Too young for Uber? Try these other jobs
- The vehicle requirements are much more lenient. Just about any working car will qualify
- You don’t have to deal with passengers
Drawbacks of delivering for UberEATS
- The pay can be low. It can dip beneath $10/hour if your area isn’t busy and there’s no guaranteed minimum
- There are common work frustrations that can grind you down: Long waits at restaurants, traffic and parking, trouble contacting the customer or finding where exactly to deliver the food
Overall, if UberEATS is in your area and you’re looking for flexible work, it’s worth a try.
Other delivery options: Postmates, DoorDash, Amazon Flex, Deliv
If you’re interested in driving for UberEATS, you should also consider delivering for Postmates and DoorDash. Both are delivery services similar to UberEATS: They are on-demand delivery apps that have lenient vehicle requirements and pay about the same as EATS.