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How Uber Eats works for drivers: Requirements, pay, and a guide to delivering

By Doug H, Updated April 29, 2025 599 Comments

Delivering for Uber Eats has quickly become one of the most popular delivery gigs.

Uber Eats delivery drivers enjoy the flexibility of working without a schedule and the freedom to accept or decline any order request.

The easy requirements to apply also make Uber Eats an attractive option: You can use just about any vehicle, and you only have to be 19 or older.

If you’ve ever thought about delivering for Uber Eats, here is a complete guide to applying, getting started, and doing your first deliveries.

What you need to know about delivering for Uber Eats

  • Uber Eats drivers pick up & deliver orders from local restaurants & stores
  • Uber Eats drivers are paid per delivery and earn around $15–$20 per hour
  • Drivers must be 19 years or older
    • Bicycle riders can be 18 or older
  • Any vehicle model year qualifies
    • Some cities require 20 years old or newer
  • You can also do Uber ridesharing rides if your vehicle qualifies

Deliver with Uber Eats! Click here to apply

Article Contents:

  • What do Uber Eats delivery drivers do?
  • Uber Eats driver requirements
  • How much do Uber Eats drivers make?
  • What it’s like to deliver for Uber Eats
  • Is Uber Eats worth your time?

Uber app logo with text 'deliver for uber eats'

What do Uber Eats delivery drivers do?

In simple terms, Uber Eats delivery drivers pick up and deliver orders from local restaurants and stores.

Most orders on Uber Eats are for restaurant delivery, but Uber Eats customers can also order from convenience stores, grocery stores, and other retailers.

Uber Eats drivers start delivering by signing into the Uber Driver app and waiting for order requests.

When a request comes in, you’ll see the estimated payout, restaurant name, customer location, and overall mileage. You are free to accept or decline any order request.

Most Uber Eats drivers use a vehicle to do deliveries, but some deliver on bicycles or scooters.

How to sign up for Uber Eats: The application process

  1. Apply online or in the Uber driver app
  2. If you plan to drive, upload your driver’s license and other vehicle info
  3. Consent to a background screening
  4. Wait to hear if Uber accepts your application. Typically takes 3–10 days
  5. When you are accepted, sign into the Uber driver app and start taking delivery requests

Uber Eats Delivery Driver Requirements

  • You must be 19 years old or older (21 years old in Canada)
    • Bicycle couriers must be 18 years or older
  • You must have a driver’s license, insurance, and proof of vehicle registration
  • Have access to a 2-door or 4-door vehicle
    • Bicycle and scooter delivery is available in some cities
  • Must be able to lift up to 30 pounds

Sign up with Uber Eats here!

Already an Uber driver? How to opt into Uber Eats deliveries

If you’re already an Uber driver, you can opt into eats deliveries in the “Work Hub” of the Uber Driver app.

In the Uber Driver app: Tap Menu > Account > Work Hub, and select “deliver food with Uber Eats. From there, tap “Turn on deliveries.”

App instructions to turn on Uber Eats deliveries in the app Work Hub

Turn on deliveries in the Work Hub, found in Account

How to turn on Uber Eats delivery requests in the app

You can enable or disable deliveries if you are eligible to do Uber rides and Uber Eats deliveries.

To turn delivery requests on or off: On the bottom of the home screen, tap on the icon with two lines to bring up your Driving Preferences. Then tap on Deliveries to enable or disable the option and tap Save.

You will get ride and delivery requests if you enable both at the same time.

An image that shows how to adjust Driving Preferences in the Uber driver app

Turn delivery requests on or off by changing your Driving Preferences

How Uber Eats drivers can switch to rideshare

If you began as an Uber Eats driver and want to give rides for Uber’s ridesharing services, you have to contact Uber and ask to add rideshare to your driver profile.

Currently, there is no direct way to make the switch to rideshare. You have to contact Uber.

  • How Uber Eats drivers can switch to rideshare

How much do Uber Eats drivers make?

According to the top employment data sources online, Uber Eats drivers can expect to make around $15–$20 per hour.

Drivers are paid per delivery, so your actual pay depends on the deliveries you do, the days and times you work, and the local conditions in your market.

Tips from customers make up a large percentage of your pay on Uber Eats. The most profitable drivers learn to accept delivery requests that are likely to include a tip.

Pay for Uber Eats deliveries is generally lower than the pay for Uber rideshare drivers, which is closer to $15–$25 per hour after accounting for expenses.

The tradeoff is that ridesharing drivers tend to put more miles on their cars and have the added stress of dealing with passengers inside their car.

How Uber Eats delivery drivers get paid: Earnings calculation for each delivery

Uber Eats delivery drivers are paid for each completed delivery.

Order requests pop up in the driver app and show an estimated payout, the restaurant or store location, the customer’s location, and the estimated mileage to complete the delivery.

The payout for each delivery is based on this equation: Base fare + trip supplement + promotions + tips.

Uber does not share how they calculate base fare, but the upfront information will typically give you enough information to tell you if the order is worth your time.

  • Base fare: Pay for pickup, drop-off, time, and distance
  • Trip supplement: Added to base fare to account for extra time, distance, demand
  • Promotions: Boost, Quest, and surge earnings (Read more below)
  • Tips: Drivers keep 100% of tips. Customers can tip in the app before or after an order

Uber Eats payout = Base fare + trip supplement + promotions + tips

Sample uber eats delivery payout showing base fare, trip supplement, and tips

A sample payout: Base fare, trip supplement, and a tip

The new pay model shows estimated earnings and the customer’s drop-off location

Uber’s graphic explaining the current pay model

How drivers get paid: Weekly direct deposits or cash out with Instant Pay

Uber Eats earnings are paid every Thursday via direct deposit.

You can also cash out your earnings up to 5 times daily with the Instant Pay feature. Each Instant Pay withdrawal costs $1.25.

Sign up for the Uber Pro debit card to get free Instant Pay withdrawals. Your earnings are automatically transferred to the card after each delivery, and you can get other perks like cash back on gas.

  • Which Uber Pro rewards are worth it?

How tips work for Uber Eats drivers

The Uber Eats app allows customers to tip delivery drivers, and drivers keep 100% of tips.

Customers can leave a tip when they place their order or after the order is complete.

Uber Eats includes some tipping info in the upfront payout estimate, but not necessarily all of it.

Selecting orders with tips is the best way to maximize your income. You’ll know a customer didn’t tip when the up-front estimate is low. And most drivers report that tipping after the delivery is rare.

“Includes expected tip” and tip baiting

The order request screen may say “Includes expected tip” beneath the estimated payout. That means the estimate you see includes some or all of the tips the customer left during checkout.

If a customer doesn’t tip in the app, the estimated payout will be low, and you’ll know the order might not be worth it.

One issue: Customers can change their tip after receiving the order (aka tip baiting). If your customer changes the tip, your final payout won’t match the expected payout you saw on the request screen.

The Uber Plus card: Pre-paid card for shop & pay orders

Uber Eats drivers don’t have to handle payments for most orders. But for orders that Uber can’t pay for in advance, drivers can opt in to use the Uber Plus card.

The Uber Plus card is pre-loaded with funds. Drivers use it to pay for “shop & pay” orders during pickup.

On a shop and pay order, you visit a store to pick out items from a list, then pay for the order and deliver it to the customer.

You have to opt-in to receive a Plus card. Request the card by going to Account > Plus card.

After receiving the Plus card in the mail, you will be eligible to receive order requests that require the card.

Details in the driver app about the Uber Plus card

Drivers in eligible markets will see a Plus Card opt-in

Once you have the Plus card, you can opt out of shop & pay orders in the preferences area of the Uber driver app.

Preference pages of the uber driver app. The 'shop and pay' button is circled in red

Opt out of shop & pay in the preferences area of the driver app

Driver bonuses: Boost, Quest, Surge, and more

Uber offers several earnings promotions for Eats drivers that can increase your earnings.

To see the current bonuses in your area, go to Menu > Opportunities in the driver app.

Quest: Bonus for completing deliveries. For example, “Earn $8 extra by completing four trips between 5 and 9 pm.”

Boost: Earnings multiplier. For example, you might see an offer for 1.7x Boost in a specific downtown area of your city during the lunch rush. The map on the home screen will show the Boost zone, the earnings multiplier, and the times when the multiplier is available.

Surge: Dynamic earnings multiplier that appears during times of high demand. The difference from Boost is that surge is applied dynamically, while Boosts are pre-set and scheduled in the app.

Streaks: Bonus for completing consecutive deliveries. Example of a streak: “Complete five deliveries in a row between 5 pm and 9 pm for $10 cash”

Guaranteed earnings: Get a guaranteed minimum payout for completing deliveries. If your earnings don’t meet the guaranteed minimum, you receive a bonus payment to make up the difference.

For example, “Earn at least $2350 for completing 210 trips within your 30 first days back.” If you complete 210 trips and only earn $2250 (not including tips), you’ll get a $100 bonus to meet the minimum guarantee.

  • Complete guide to Boost, Quest, and other bonuses on Uber
list of quests for uber drivers

Quest: Complete the required number of deliveries to get your bonus

details of a streak bonus: complete 5 deliveries in a row for $10

Streaks: Accept and complete consecutive deliveries

2 guaranteed earnings promotions in the uber driver app

Guaranteed earnings: Get a bonus if your ride/delivery earnings don’t meet the minimum

Delivering for Uber Eats: Step-by-step process

Order requests appear in the Uber driver app as a popup notification that shows the estimated payout, the restaurant name & location, the customer’s location, and the estimated total mileage for the delivery.

Picking up an order

After you tap to accept the order, navigate to the restaurant using the in-app GPS instructions (You can select a different navigation app in your app settings).

Once you arrive at the restaurant, check the order screen to see the order’s contents, the customer’s name, and the order number. Give that information to store employees and pick up the order when it is ready.

Once you have the delivery, tap to confirm that you picked up the order and swipe “Start delivery” to move on to the next step.

Dropping off an order

Once you arrive at the customer’s destination, look at the customer notes to see if you deliver to their door or drop it off for a no-contact delivery.

Customers can choose from these drop-off options

  • Leave at door: Customers can request that drivers drop off the delivery at their door without an in-person handoff. (More about no-contact deliveries)
  • Hand it to me: Meet the customer at their address. If it’s not apparent where the customer will be located based on the pin, call or text them to ask if they have a preferred meeting spot.
  • Curbside drop-off: The customer comes to you. The customer will receive a text that tells them to meet you at the curb after you arrive.

Tap the ‘Delivered’ button inside the app once you’ve completed the delivery, and follow on-screen instructions to rate the experience and complete the order.

Cancellations and no shows

If a customer cancels the order after you’ve picked it up, you will still receive full payment for the order. The app will tell you to dispose of the order, but some drivers choose to keep the items.

an alert in the uber app that an order was cancelled by a customer

You will still be paid if the customer cancels an order after you pick it up

If you arrive at the delivery location but can’t find a way to access the customer’s door, you can cancel the order after waiting 8 minutes and still get paid for the delivery.

The customer might not have provided a gate code or the entryway could be blocked for some other reason. In that case, tap Help and begin the 8 minute timer to collect your pay.

Other delivery types

Most orders on Uber Eats are for restaurant or retail pickups, but there are a few other order types that you may encounter.

Shop & pay — Go to grocery stores and drugstores to pick out items, then pay for the order with the Uber Plus card. Similar to shopping for Instacart.

Walmart — Visit Walmart stores to pick up & deliver orders.

How to contact Uber Eats support for drivers

Uber Eats Support Phone Number for Drivers: 1-800-253-9435

Delivery drivers have a few ways to get help from Uber support.

During an order, there is a contact button that will put you in touch with Uber Eats driver support, and there are also buttons to contact the restaurant and the customer.

  • If you have an issue picking up the order: Contact the restaurant. Contact info is available inside the Uber driver app
  • If you picked up the order but can’t complete it: Contact Uber support
  • If you’re having trouble dropping off the order: Contact the customer using the contact button inside the app
  • If you can’t reach the customer: Contact Uber support or begin the cancellation process
  • Support number for Uber Eats drivers: 1-800-253-9435

Is delivering for Uber Eats worth it?

Generally speaking, Uber Eats is a good part-time gig that can give you a flexible side income.

Because the vehicle requirements are so lenient, just about anyone with a car will qualify.

You can deliver on a bicycle or scooter in many cities, so there’s no significant up-front investment.

You can drive whenever and wherever you want without worrying about scheduling shifts or dealing with a boss. That’s a great benefit if you need flexible work right now.

The earnings are around $15–$20 per hour on average, but can vary a lot from day to day or week to week.

Benefits of delivering for Uber Eats

  • You can drive for Eats at 19, or 18 if you use a bicycle
  • Easy vehicle requirements. Almost any model year qualifies
  • You don’t have to deal with passengers
  • Flexible work: Work whenever you want; no need to schedule hours

Drawbacks of delivering for Uber Eats

  • The pay can be low. It can dip beneath $10/hour if your area isn’t busy
  • Common work frustrations that can grind you down: Long waits at restaurants, traffic, parking, trouble contacting the customer or finding where exactly to deliver the food

Uber Eats is worth a try if you’re looking for flexible work.

Other delivery gig options: DoorDash, Instacart, Shipt, Amazon Flex

If you’re interested in driving for Uber Eats, consider other on-demand delivery gigs. Most have easy driver requirements and offer similar pay as Uber Eats.

  • DoorDash Driver Requirements
  • How to Become an Instacart Shopper
  • How to Drive for Shipt
  • An Amazon Flex Overview
131 shares

Originally Published May 17, 2018
Filed Under: Delivery Gigs, Uber, Uber Eats

About Doug H

Gig economy driver, writer, and expert since 2013. I created Ridesharing Driver to help drivers navigate all of the challenges we face in the on-demand world! Read more about my story!

Comments

  1. One pissed off Uber Eats driver says

    October 12, 2016 at 8:42 am

    Met all the conditions for the bonus. Shows on my account screen I was online over the required hours and had a 100% acceptance rate.

    Uber says I wasn’t online enough hours and my acceptance rate was too low so they won’t pay my incentives. This means I made a whopping $6 an hour delivering for them. Thanks, but no thanks. I’ll stick with Amazon Flex where I make a guaranteed $18 an hour.

    Uber Eats driving is a scam. Stay far far away.

    Reply
    • DougH says

      October 12, 2016 at 11:35 am

      Sorry to hear that. Keep fighting them, and keep showing proof. Once you can get a real decision maker to look at your evidence, I think they’ll pay up. That’s been my experience with Uber. Also, try to stay polite and calm. Be repetitive if you need to be, but try not to escalate to anger or ranting.

      Reply
    • Upset says

      October 13, 2016 at 4:23 am

      I know I have had so many issues and I have only worked for them for 3 weeks. They owe my brother Incentivies for referring me. The owe me $500 as I signed up when I had to do 50 ubereats deliveries I will earn an extra $500. Still havnt got this either. My app keeps rejecting jobs. I too have had 100% and still didn’t qualify for 40 an hr. (Which isn’t even $40 after they take their fees out). This is showing me that they r a terrible company and ate doing this on purpose so that they are the winners not us. Thought this will be a great school hr job. But also they not busy during g the day. The money doesn’t even cover wear and tear on my car ir petrol. It’s a crock. Am so upset.
      To think 3 weeks ago I was so ecstatic and now am so upset and am pulling people away from signing up. How can I say it’s good then this shit happens to them as well. I will be a bad friend and fir what. Not worth it.

      Reply
  2. Hali says

    October 10, 2016 at 10:01 pm

    I signed up for ubereats providing all my info including my vehicle info. After days of sending papers and at last receiving an approval email, I got on the app and tried to go “online”, but to only receive a message that my car is not allowed to drive in LA. Hello??? Duh! Why wasn’t I notified before all that hassle of sending my papers? I’m very annoyed. I thought the vehicle make and year doesn’t matter as much when you deliver food. I have 2001 Honda Civic, btw.

    Reply
    • DougH says

      October 11, 2016 at 12:43 pm

      Since you’re in LA, you can skip email support and go directly to the partner office in Westwood. There’s more EATS info here too: http://losangeles.ubermovement.com/ubereats/ It sounds like you’re caught up in a tech error.

      Reply
  3. Liz says

    October 8, 2016 at 5:37 pm

    Ubereats have guarantees all the time because drivers never make enough, well at least in my case I never reach what they offer in their hourly guaranteed rate and I spent the whole time driving from one delivery to another. Now they r putting lots of conditions to be able to hit the guaranteed and sometimes they can be very hard. Of course what they are doing is sending lots of drivers with the promises of this hr rate but then the drivers don’t get it because of their requirements. Uber sucks because they just care about them. And whenever I contacted them about meeting the requirements they send he same automated reply. Ridiculous

    Reply
    • DougH says

      October 10, 2016 at 12:36 pm

      Hello Liz. A lot of delivery drivers for EATS and other services have the same experience. It just doesn’t pay enough right now without guarantees, and getting Uber to pay the guarantees is a hassle. And the service is still somewhat expensive for customers. I don’t think the business model really makes sense yet.

      Reply
  4. Louis cristofaro says

    October 7, 2016 at 10:31 am

    I don’t like driving for uber eat ,to much time for pickup than delivery…

    Reply
    • DougH says

      October 7, 2016 at 4:05 pm

      Many other delivery drivers agree. The system is not very efficient yet.

      Reply
  5. Hugh E says

    October 2, 2016 at 1:28 pm

    I had just recently joined uber eats, I found it convenient to make extra dollars on your spare time, instead of wasting on TV, games, etc, it’s true some times delivery distances could be way to long, but I am not so convinced about is the Uber fee that is taken out from your trip. I think it’s 25% of the total, we get $3.00 per delivery plus mileage minus uber fee? by the way this is from Dallas TX.

    Reply
  6. Sharon says

    October 2, 2016 at 6:23 am

    I slowed down in my UberEATS deliveries instead of rushing around. I made more for Eats deliveries than for riders. People tipped heavy, even off of higher charges. All people were pleasant upon my arrival with their food orders. Customers can think of the delivery charge in terms of what you’d tip a waitress. It’s a great idea.

    Reply
  7. sharon says

    September 30, 2016 at 3:45 am

    Im an Uber X driver in Philly. Do not like Ubereats. It’s too much driving too far in too much traffic for too little money. The app didnt give me an option of not driving eats on that day. I refuse some eats because the rides are so long. The customers dont mind the wait. It is super busy. Its a good idea. It just seems like the driver gets shafted, if Uber could break it down or example it would be great.

    Reply
    • DougH says

      September 30, 2016 at 9:30 am

      Hello Sharon. A lot of other drivers feel the same way. I wasn’t aware that some drivers are automatically opted into EATS. Here in LA, it’s like driving for a second service.

      Reply
      • Annette says

        October 5, 2016 at 10:03 pm

        I’m in L A and would like to know if the food is picked up directly from the restaurant or a distribution center (whatever that is)
        Please enlightened me how that works if it’s a ‘distribution center’.
        Thanks

        Reply
    • Grady W says

      October 8, 2016 at 9:55 am

      Doug I drive in Philly also and eats is the worst. I live up Mt Airy and I get request to pick up food all the way downtown a half hour away. When I don’t accept them they shut off your app than say you haven’t been taking trips. I refuse to go 15 miles or 25min out my way to get food and take it 1 mile for 3 bucks. This is crazy.

      Reply
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